Join Our Team

Design Technology Specialist

AlphaGraphics in the Cultural District is seeking a Design Technology Specialist to join our team. We are looking for an energetic self-starter with a positive attitude. This person excels in a busy environment and can multi-task very easily.

 The ideal candidate will have 3+ years in the design or printing industry but with the aptitude and interest in technology.

 Reporting to the Technology Supervisor, the Design Technology Specialist will be responsible for the following:

Pre-Press

• Collaborate with the production team and troubleshoot customer files for digital and large format printing

• Communicate with customers via phone and email to ensure artwork will be produced to desired specifications

• Thoroughly read and accurately interpret job tickets

• Collaborate with Sales and Production teams to ensure quality and accuracy of completed projects

• Help with production design projects as needed

• Responsible for archive file system

E-Commerce

• Contribute to the development and implementation of our e-Commerce system

  • Assist on sales calls as subject matter expert.

  • Create and maintain e-Commerce sites for customers

Variable data

• Compose variable data documents

• Process mailings by meeting the USPS and customer requirements

Qualifications

• Bachelor’s degree in graphic design or related field

• Minimum 3 years experience

• Proficient in both Mac and PC platforms

• Experience with Adobe Acrobat and Distiller, Adobe Creative Suite, XMPie, Microsoft Office.

• Experience with Adobe Acrobat production plug-ins (Enfocus and Quite Imposing), XMPie product knowledge a plus.

• Strong team player with a positive attitude.

• Willingness to go above and beyond the expectations while being accountable for daily tasks.

Outside Sales Executive

Do you know signs? Can you work with a client on both Interior and Exterior applications? Can you sell a project and keep it on track through design, fabrication and installation? Can you upsell and cross-sell to take full advantage of our broad capabilities?

We are seeking an outside sales representative with sign industry experience and proven success in business development, client acquisition, and relationship management. This is a hunter position, and while we have achieved high sales volume – we were #21 in Printing News Top 100 Printers in North America in 2022 – there is still a huge opportunity in the Pittsburg/Western PA market.

· Competitive benefits, including 401(k) matching

· Competitive compensation + commission

· Parking lease and mileage reimbursement

· Training and sales support

· Working with talented and inspirational colleagues daily

Why Should You Apply:

AlphaGraphics is an open organization with a flat management structure and a committed team environment. We are also a Woman-Owned Business. You will have an extended support system with dedicated leadership and team members who are eager to help. Note: This is NOT a position for those comfortable with a standard Monday-Friday, 40-hour-a-week structure. Our entire team works “extra” hours to ensure customer satisfaction.

Account Manager

We are seeking a full-time customer service representative who will also be integral in supporting Sales Executives to meet our team goals. We have an incredible client roster – we have stuck with them and they have stuck with us through COVID – and now we’re looking to plug in a solid new employee who loves to work, loves to smile, knows how to stay organized, and is eager to manage exciting projects from start to finish. Some of the core responsibilities listed below:

• Support Senior Account Managers and Executives

• Operate with Customer Experience OKR’s as well as Quality Control OKR’s at the forefront

• Client-facing communication (virtual, in-person and email communications)

• Entering job details into company CRM

• Run reports / metrics (learn Excel/Google Apps on the job)

• Closely work with CEO and Leadership Team

• Answer phones / emails

• Project management

• Ecommerce

• Working with talented and inspirational colleagues daily

• Quality control support

• Inside sales opportunity

​Bindery Specialist

We are looking for a high-energy individual with the following skills to expand our Production Team in the role of Bindery Specialist:

• Strong attention to quality

• Amazing work ethic with the desire to be a part of a team

• Self-starter with the ability to multi-task

• Mechanically inclined

Knowledge of:

• Cutters

• Folders

• Booklet makers

• Creasers

• Punching and coiling machines

• Small bindery equipment

• UPS and FedEx software

Skills that are desired but not required:

• Knowledge of EFI PrintSmith software

• Ability to utilize Microsoft Office Suite

• Scheduling

• Ordering

• Knowledge of City of Pittsburgh for local shipping efficiency

Large Format Signs Specialist

We are looking for a high-energy individual with the following skills to expand our Production Team in the role of Large Format Signs Specialist:

• Strong attention to quality

• Amazing work ethic with the desire to be a part of a team

• Ability to prioritize and work under tight deadlines

• Self-starter with the ability to multi task

• Mechanically inclined

Knowledge of:

• Cutters

• Folders

• Booklet makers

• Creasers

• Punching and coiling machines

• Small bindery equipment

• UPS and FedEx Software

Skills that are desired but not required:

• Large Format (printing, bindery, installation)

• Digital Printing

• Knowledge of EFI PrintSmith software

• Microsoft Office Suite

• Scheduling

• Ordering

Bookkeeper / Data Analyst

We are seeking a Bookkeeper / Data Analyst to join our accounting and administrative team. The ideal candidate will have experience with financial reporting, account reconciliation, accounts payable, client billing and more. Working closely with the Accounting Manager, candidate will also provide administrative assistance that includes maintaining filing systems, preparation of internal reports, ordering supplies, etc. We’re looking for a candidate who has strong attention to detail, a solid understanding of GAAP and experience with financial analysis and cost reporting.

Responsibilities and Duties

• Process Trade and Operating vendor invoices, working closely with the Sales Team

• Assist with day-to-day operations of the Accounting department, including filing, report generation, cost analysis, and bank deposits.

• Generate and distribute client billing daily

• Monitor credit card charges, including reconciling of monthly invoice

• Assist with collections, including communication with client’s about billing questions

• Preparation of internal financial reports and support of quarterly and annual accounting activities as necessary

• Working knowledge of spreadsheets and databases

Qualifications

• Attention to detail and good record-keeping skills a must.

• Ability to prioritize projects to meet tight deadlines with minimal supervision.

• Advanced Excel skills required. Experience with QuickBooks a plus.

• Strong organizational and analytical skills